Terms and Conditions / Refunds Policy

The entire business relationship with our customers shall be governed solely by these Standard Terms and Conditions of Business. Any of the customer’s terms and conditions deviating from these Standard Terms and Conditions of Business shall apply only if we accept them in writing.
For the purpose of these Standard Terms and Conditions of Business, “consumers” shall be defined as natural persons without any commercial or independent business operations with whom business relations are established.
For the purpose of these Standard Terms and Conditions of Business, “business entities” shall be defined as natural or artificial persons or non-incorporated entities engaged in commercial or independent business operations with whom business relations are established.
For the purpose of these Standard Terms and Conditions of Business, “customers” shall be defined as comprising both consumers and business entities.

This should apply for all the following terms :

1. Allow 20 days after purchasing your product to receive it , if not , please contact us here and we will try to fix the problem .

2. If you didn't receive your product within 40 days from purchasing please contact us for refunding your money here .

3. All goods should be received in packages in their new condition , if you face a problem with your received product please tell us your problem here .

4. All goods are sent by the National Egyptian Registered Mail .

5. All orders will be shipped every Sunday  - the beginning of the week in Egypt -  so allow 20 days to receive your product starting from the following Sunday .

6. For the digital products please read the terms and conditions related to their sites like iTunes or Tradebit .

Contact Info

Email : setproductionsegy@gmail.com

Mobile : +201068938083

Address : 56 El Maraghy st.

                 Helwan , Cairo  

                 Egypt